Three Lessons from E-commerce sites for Online Media

Paywalls are e-commerce for content. Yet, most paywall implementations today have not adapted the lessons learnt by their e-commerce brethren. Major innovations are needed in the media world to adapt the rapidly changing landscape of the digital economy.
1. Repeat customers are most interesting. Zappos reports that 75% of their customers are repeat customers, who spend 2.5x what new customers do and their average… continue reading




